Workflow Project Manager, ITSM Cherwell Software Expertise

Boston, MA · Job # 8109LK

We are working with mid-size firm in the Boston, MA area that is looking to add a key person to their Technical Operations/I.T team.  This individual will be a key contributor to executing and managing technologies related to the company’s workflow software, Cherwell. 

Primary Responsibilities:

  • Lead workflow design meetings translating business needs into efficient workflows and user interfaces
  • Hands-on implementation of workflow and UI designs
  • Recommend process improvements relating to workflow technology, procedures, and documentation

Requirements:

  • BA/BS degree or equivalent work experience
  • Prior success in Systems Administration roles
  • Knowledge and prior use of Cherwell Software for IT Service Management(ITSM)
  • Strong ability to take action and deliver projects

Work/Life Balance:

  • This firm is attuned to employees having a strong work/life balance
  • Strong firm leadership, high employee morale, low employee turnover rate
  • Reasonable work hours
  • Competitive pay and excellent benefits
  • Plenty of free parking.  Also, public transportation accessible.
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