IT Manager

Cambridge, MA · Job # 8527BK

As an IT Engineer, you will have the opportunity to own all of the IT.  You will be a one person department presently with the opportunity to grow a team. In this role, you will work closely with employees from a diverse set of backgrounds from all departments within the company, both technical and non-technical. You have a strong sense of urgency and can communicate well.

In This Role, You Will:

  • Act as the primary point of contact for end-user hardware, software and systems access support
  • Manage equipment setup and deployment for all employees
  • Configure corporate services, user permissions and accounts
  • Oversee the daily performance of audio-video conference technology and tools
  • Define, implement and automate new internal IT processes
  • Participate in deployment of new IT solutions such as identity and access management, as well as mobile device management
  • Identify technology/process gaps, define solutions and implement them
  • Deliver information technology at scale during a time of rapid growth
  • A keen sense of ownership, is detail oriented, motivated and organized
  • Ability to quickly adapt to changes with curiosity for new technologies
  • Experience with operating, managing and integrating SaaS applications (G Suite, Jira, Confluence, etc.)
  • Experience managing and troubleshooting Mac and Windows systems in a work environment
  • Experience in a LINUX environment
  • Basic networking troubleshooting skills
  • An appetite for automation and is fluent in at least one scripting language (bash, Python or PowerShell)
  • An ability to work independently and collaborates well

Applicants must be authorized to work in the United States legally.

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